Return Policy
Our 30 day happiness guarantee
If you are not happy with your broth, you have 30 days from the day it arrives to tell us, and we will give you a full refund.
You do not need a reason. If you did not love it, that is reason enough. We would genuinely rather know than have you finish a box you did not enjoy.
How to start a return
Email info@theartofbroth.com or call 818.715.9320 within 30 days of your order arriving. Let us know your order number and we will take it from there and tell you what happens next.
If your order arrives damaged
Contact us straight away and we will put it right immediately. You do not need to wait for anything to be approved first.
Refunds
Once your return is confirmed, your refund goes back to the payment method you used. Your bank usually takes a few business days to show it.
Subscriptions
You can skip, pause or cancel a subscription at any time from your account, and the 30 day happiness guarantee applies to subscription orders in the same way it applies to one time orders.
Questions
If anything here is unclear, email info@theartofbroth.com. A real person reads it.